Add Diagnostics Info to Q&A and Bug Report Templates (#5565)

.github/ISSUE_TEMPLATE/bug_report.md

@@ -2,17 +2,22 @@
 name: Bug report
 about: Create a report to help us improve
 title: ''
-labels: ''
+labels: bug
 assignees: ''
-
 ---
 
 **Describe the bug**
 
-Note: Please check the common issues on https://block.github.io/goose/docs/troubleshooting before filing a report
+💡 Before filing, please check common issues:  
+https://block.github.io/goose/docs/troubleshooting  
+
+📦 To help us debug faster, attach your **diagnostics zip** if possible.  
+👉 How to capture it: https://block.github.io/goose/docs/troubleshooting/diagnostics-and-reporting/
 
 A clear and concise description of what the bug is.
 
+---
+
 **To Reproduce**
 Steps to reproduce the behavior:
 1. Go to '...'
@@ -20,18 +25,26 @@ Steps to reproduce the behavior:
 3. Scroll down to '....'
 4. See error
 
+---
+
 **Expected behavior**
 A clear and concise description of what you expected to happen.
 
+---
+
 **Screenshots**
 If applicable, add screenshots to help explain your problem.
 
-**Please provide following information:**
- - **OS & Arch:** [e.g. Ubuntu 22.04 x86]
- - **Interface:** [UI/CLI]
- - **Version:** [e.g. v1.0.2]
- - **Extensions enabled:** [e.g. Computer Controller, Figma]
- - **Provider & Model:** [e.g. Google - gemini-1.5-pro]
+---
+
+**Please provide the following information**
+- **OS & Arch:** [e.g. Ubuntu 22.04 x86]
+- **Interface:** [UI / CLI]
+- **Version:** [e.g. v1.0.2]
+- **Extensions enabled:** [e.g. Computer Controller, Figma]
+- **Provider & Model:** [e.g. Google – gemini-1.5-pro]
+
+---
 
 **Additional context**
 Add any other context about the problem here.